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General PracticeSolo doctor
Sunrise Family Clinic
The front desk stopped reconciling three booking sources by hand, and double-bookings dropped from weekly to occasional.
The challenge
Where things stood before
Bookings came in by phone, walk-in, and WhatsApp — and lived in three different places. Double-bookings were a weekly problem.
What changed
What they moved onto Panch Care
Moved every channel into one Appointment Scheduling calendar and turned on automatic WhatsApp reminders.
3
booking channels merged into 1
< 1 day
to go live
“I didn't expect switching software to change how my receptionist's day feels, but it did — she's not juggling three lists anymore.”
Dr. Ananya Verma
General Practice, solo clinic